Soon we can know clearly about the minimum download speed we would get from our telecom operator on both 2g and 3G services , as the trai is getting ready to mandate mandate mobile services companies to ensure details in this regard under quality of service rules.
Trai has been receiving numerous complaints form consumers regarding the poor download speed experienced by them. TRAI after examining this issue felt that they need to set a minimum download speed limit from wireless data services
“The Authority has been receiving complaints from consumers regarding the vaguely offered tariff plans and poor download speed experienced by them.”
The Authority after examining the issue, to protect the interest of consumers, has felt that there should be clarity on tariff plans offered to the consumers
The customers are tricked by the telecom companies in advertisements regarding high speed wireless data services and product pack in which they are promised high speed of up to 7.2Mbps or 21Mbps. But they never seems to deliver that speed . TRAI also said that the minimum download speed should be mentioned on all sale vouchers, website, advertisement etc.